Laings has published its first accounts as a reunified company after Laing The Jeweller (Glasgow) Limited acquired Laing the Jeweller Limited and Parkhouse The Jeweller Limited in September 2017. Turnover for the year ended May 31, 2018, was £29.94 million. This includes a full twelve months of sales from what was Laing The Jeweller (Glasgow) […]

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A recent study by Adobe and Goldsmiths, University of London, found that customer loyalty is changing. Brands used to measure loyalty through recommendation, responsiveness and retention, but digital transformation – both within businesses and the lives of consumers – has changed the way customers choose and engage with brands. Brands must now focus on delivering […]

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