Christmas, our peak selling season, is looming. With new consumer classes on the rise, individualised customer communications have never been as important. The questions is, how can we maximise the benefits of personalised marketing? Not just for peak season profits, but in order to retain customers in 2020? Personalisation has long been a priority for […]

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The Watches of Switzerland Group has announced plans to visit schools across the UK as part of a new community programme, which aims to help inspire young talent, with the first stop being in the North East. Year 10 students from St Thomas More RC Academy in North Tyneside were visited by the executive director […]

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A new online platform designed to connect retail buyers with product suppliers has secured a sizable investment to take its concept to mainstream markets. Described as ‘Tinder for retailers and suppliers’, Product Guru, has secured £300,000 of investment from Asia-based retail technology investor Belmond Capital, Scottish retailer Scotmid and Scottish Enterprise. Buyers from high street […]

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After a divisive European election on Sunday May 26, and as the terms of Brexit remain irresolute, UK online jewellers continue to face uncertainty. As we approach the Brexit deadline on October 31, a decline in consumer confidence and transport chaos just before Christmas are prime ingredients for an e-commerce nightmare. With that in mind, […]

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After a disappointing first quarter, Easter failed to deliver a boost to subdued online retail sales, with April recording sales growth of just 5.2% year-on-year. According to the latest IMRG Capgemini eRetail Sales Index, this compares poorly to a very strong performance in April of last year (+12.5%) but continues an ongoing trend of subdued […]

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Independent jeweller, HJ Richards, has had a successful first week in its closing down sale. After more than 120 years in Burton, the family-run business revealed it will be shutting shop due to difficult trading conditions and health reasons. Local shoppers were quick to turn to social media to share their despair over the news, […]

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The digital commerce market in the country is expected to cross $50 billion in value by the end of 2018 from the current level of $38.5 billion, on the back of a growing internet population and increased online shoppers, says a recent study. The e-commerce market in India has grown steadily from $19.7 billion in […]

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Online retail spend on Christmas day will reach £844m, a 6.3% uplift on the same day in 2016, IMRG, the UK’s industry association for online retail, predicts. Online shopping on Boxing Day is also forecast to exceed a billion for the first time, reaching £1.03bn, a 7.9% increase on 2016 when total spend was £954m. […]

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